No, all customers can simply purchase the courses they need and an instruction email will be sent to them letting them know how to start taking their classes. However, creating an account on our shopping page will allow you to view all of your previous orders which can be beneficial for states such as Pennsylvania, which does not allow you to retake courses.

The only customers who are required to set up a Tax Exempt account are Tax Exempt organizations from New York looking to purchase courses tax-free. If you have purchased a course from us and haven't received the emailed instructions please reach out to us at 845-481-4048 or info@pested.com.

All courses listed on our website are approved by their respective state licensing departments. 

1. If using an Apple products please make sure to download and take your course(s) in the Microsoft Edge browser. The app is available for free in the App Store.
2. The course is timed. You can’t advance to the next slide until the narrator is finished.
3. You must take all quizzes and pass the final exam to get credit.
4. Do not exit the course before completing the quiz for the chapter you are working on.
5. Do not leave the course running unattended or your time will not count. Be sure to exit the course window and sign out of the campus when stepping away. If you don’t close out properly, you may lose your progress.
6. If taking course on a tablet or smart phone, you MUST stay connected to a strong, uninterrupted Wi-Fi connection. Using mobile hotspots or cellular data will cause a loss of progress. You must close every PESTED tab and sign out of the campus when stepping away from course. Do not leave the course running. Leaving tabs open for an extended period may cause you to lose progress.

After purchasing a course, you will automatically receive a receipt e-mail from us. That e-mail also has a link to click on to "Download" your course instructions. Once you have downloaded the course instruction PDF file, follow the instructions on that page to get started.

You do not have to complete the course in one sitting (except for Arizona Courses which must be completed in one sitting). You can exit the course after taking a chapter quiz, and continue at a later time. You will have access to your courses 24/7.

You can purchase our courses online by clicking HERE and selecting your state. You can also call us at 845-481-4048 or send us an e-mail to info@pested.com.

All of our courses are available for students until they are completely used. That means the course was completed and the credits were reported to the state. However, we can only issue refunds on orders that are 6 months old or newer. Any orders older than 6 months will receive a credit for that order amount for future courses. 

NOTE: New York State Students MUST complete their courses within 6 months of starting them as per the NYS DEC.

Returning users can log in to their course campus page by going to www.pestedcampus.com. 

This usually means that your course must either be extended in order for you to continue. The quickest way for us to assist you with this is by sending us an e-mail to info@pested.com or by calling 845-481-4048 during business hours and weekends.

Pested.com works with each state on an individual level. Each state has different rules and requirements for online course accreditation. Because of that, we tailor our courses to meet each specific state's requirements.

The best way to find out if certain states have reciprocity with each other is to contact the respective state's licensing departments. 

Each state varies in their credit reporting requirements. Some states require a report monthly, while others require it weekly.

Pested must follow the guidelines and requirements for state reporting set up my each state's licensing department. The quickest way to find out when credits are reported to each state would be by calling us at 845-481-4048 or sending an e-mail to info@pested.com.

Yes, each course that is purchased can only be taken by one individual. If you have multiple students who need courses you must purchase courses for each one of the students in order for them to receive credit. If you have taken a course, but didn't pay for it yet, we will report your credits as soon as we receive payment.

Each course starts off with introduction slides as well as a "Table of Content" slide. This slide can usually be found on slide number 10 or 11. You can manually click on this slide and then click on the chapter you left off on in order to continue.

Please e-mail us at Info@pested.com or call us at 845-481-4048 if you require assistance.

1. Click on the "Tax Exempt" tab on the menu above.
2. Create an account if you have not done so or log in as a returning user. 
3. Click on the "Tax Exemption" option on the left hand side.
4. Enter your Tax Number and Upload Your Tax Exempt Form. Then click Submit Tax Info.
5. Once Pested is notified of the request and approves it you will be able to purchase courses tax-free every time you are logged into our shopping page. 

SMS/TEXTING POLICY AND TERMS

By opting in to receive text messages from Pested.com LLC or our subsidiaries or affiliates (hereinafter, “We,” “Us,” “Our”) (the “Service”), you agree to these Text Messaging Terms and Conditions (the “Agreement”). Your participation in the Service is also subject to our Privacy Policy and Terms and Conditions of Use, which are expressly incorporated by reference herein. This Agreement is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

OUR TERMS AND CONDITIONS OF USE REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS A PART OF ANY CLASS OR REPRESENTATIVE ACTION, WAIVE YOUR RIGHT TO A TRIAL BY JURY AND REQUIRE CLAIMS TO BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION.  IF YOU DO NOT AGREE TO OUR TERMS AND CONDITIONS, YOU MAY NOT PARTICIPATE IN THE SERVICE.

1. Providing Telephone Numbers and Duty to Notify: You verify that the mobile number provided to Us is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify us before the change goes into effect by emailing us at privacy@bombas.com.
2. Your Consent to Receive Automated Calls/Texts: You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from Us concerning Our products, services, offers, promotions, and transactions, as well as your relationship with Us. You understand that consent is not required to make any purchase from Us. Message and data rates may apply.
3. Opt Out Instructions: Your consent to receive automated texts is completely voluntary. You may opt-out at any time. To opt out of text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us, or email info@pested.com and specify that you want to opt out of text messages. You may also text HELP or email us at  info@pested.comfor help. You acknowledge and agree to accept a final text message confirming your opt-out.
4. Indemnification to Us: You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your mobile telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees).
5. Participation Requirements: By participating in the Service, you acknowledge and agree that you are eighteen (18) years of age or older. You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
6. Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Service after any such changes, you accept this Agreement, as modified.